Shipping policy

Shipping policy

Delivery Area
We deliver Auckland-wide.

Same-Day Delivery
Same-day delivery is available on orders placed before 12:00pm to the local area ,a business address to arrive before 5pm and to outer areas.             

Orders placed after this time to local residential addresses and to local businesses area will be delivered before 5pm - if you are making an order to a out of area business that has time requirements please contact the shop to confirm as it will be possible but we might need to organise an urgent courier which will incur extra fees to make sure it arrives before closing time and the same might apply for residential - place the order and we will be in contact to organise if we need to discuss. as anything is possible!

Deliveries are made via on-demand courier to ensure your flowers arrive fresh. So please allow time for us to make up your flowers beautiful and fresh

Delivery Fees

Central Auckland (within 2km of store) anytime delivery between 10am- 6pm - no time requirements — $20
Greater Auckland (rest of Auckland) anytime delivery between 10am- 6pm - no time requirements — $25
Urgent Same day delivery with special time-sensitive requirements  $35
We'll do our best to deliver within your requested timeframe. For time-sensitive deliveries (e.g. birthdays, events), please add a note at checkout and we'll do everything we can to accommodate you.

Delivery Confirmation
You'll receive a notification once your order has been placed on the courier. If no one is home, our courier will access the drop off point and make sure they are safe from the weather and not seen from the street - we require the courier to take a photo on deliver when no one is home. Please put all the details that insure a safe delivery -eg - is there a gate that has a gate code/ are there dogs / is it a apartment with security?                                                                                                   

Please make sure you place the contact number of who it is going to on the order - we don't call them unless it is required to make sure the delivery gets there safely and on time. If the courier cant delivery safety and cant get in contact with you or the recipient, they will hold the delivery until they have made contact with with you or the recipient - this may incur a second delivery fee if we can not get in touch with you or the recipient  straight away and they have to re deliver later in the day or the following day.

Questions? Get in touch with us and we'll be happy to help